1. Information We Collect
When you interact with our website or contact us through WhatsApp, we may collect basic personal information necessary to provide our services.
- Your name (if shared during communication)
- Your WhatsApp or phone number
- Your general delivery location
- Device and browser data for website performance
We do not request or store sensitive financial information directly on this website.
2. How We Use Your Information
The information collected is used strictly to operate and improve our service.
- Responding to your inquiries and messages
- Arranging and confirming delivery requests
- Providing updates related to your order
- Improving website experience and performance
Your information is never sold, rented, or shared for advertising purposes.
3. Communication & WhatsApp Use
Our primary communication channel is WhatsApp. By contacting us, you agree to receive responses, confirmations, and updates related to your request through this platform.
We only message you in response to your inquiry or active interaction. We do not send unsolicited promotional messages.
4. Location & Delivery Data
To provide efficient delivery, we may use approximate location details you provide to determine availability, assign the nearest driver, and estimate delivery time.
This information is used strictly for operational purposes and is not stored beyond what is necessary to complete your request.
5. Cookies & Website Tracking
Our website may use basic cookies or tracking tools to enhance your experience, understand user behavior, and improve performance.
- Remembering preferences
- Analyzing traffic and usage
- Improving loading speed and functionality
You can disable cookies at any time through your browser settings.
6. Data Security
We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure.
- Secure hosting environments
- Restricted access to information
- No storage of sensitive payment data
While we aim to protect your data, no online system is completely secure, and users should share information responsibly.
7. Third-Party Services
We may rely on trusted third-party services to operate our business and website.
- WhatsApp (for communication)
- Analytics tools (to improve website performance)
These services may collect data under their own privacy policies, which we do not control.
8. Your Rights
You have full control over your personal information. At any time, you may:
- Request access to your data
- Request correction of inaccurate information
- Request deletion of your data
- Stop communication at any time
9. Contact
If you have any questions about this Privacy Policy or your data, you can contact us directly:
WhatsApp: +971528322576
10. Updates to This Policy
This Privacy Policy may be updated periodically to reflect changes in our services or operations. Any updates will be posted on this page.